HumVin FAQs

How do I clean my feeder?
In order to clean your feeder, there are a few simple steps to follow;
Step 1: Empty the feeder completely of all liquids.
Step 2: Heat water to an almost boiling state, make sure it is not boiling, though.
Step 3: Pour 1 TSP of Vinegar into the bottle.
Step 4: Pour the hot water into the bottle.
Step 5: Let sit for about 15 minutes then shake and empty the bottle of all liquids.
Step 6: Rinse and let dry so there is no vinegar left in the bottle.
Those are the simple steps you can follow to clean your feeder!
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My feeder is leaking whenever I hang it up, is it broken?
The way the feeders are designed allows leaking of the nectar through the bottom portion of the feeder to allow a vacuum to develop inside the bottle. This is normal and the feeder is not broken. Allow 5-10 minutes after hanging up the feeder to see if the leaking has stopped. If the leaking does not stop, please contact us and we may be able to send you a replacement part if needed.
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I purchased more than $50 worth of merchandise and I did not get free shipping, why is that?
In order to get the free shipping there is a coupon code, FS50, that you can use at checkout to receive the free shipping. If you missed the coupon, or it did not work, please contact us with your order number and we will return the shipping charge to you.
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How do I make nectar, or do I have to purchase more?
You can make nectar, or you can purchase it through us. If you would like to purchase nectar, our bags are pre-measured for our bottles, and you don't have to boil the water. If you would like to make your own, all you have to do is boil water and white granulated sugar together. You can boil 4 parts water to 1 part sugar, or experiment as you please. After all of the sugar has dissolved, allow time for the nectar to cool and store in a chilled place, usually your fridge, before filling your feeder.
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What are your best sellers?
We have over 50 products, but we reduced our product line to the best sellers. These products are;
1. Double Shot KIT
2. Single Shot KIT
3. Candy Apple Red Single Shot
4. Happy Day Single Shot
5. Friends Single Shot
Those are just the top 5 of our best sellers. Keep in mind these are our opinion based off of our sales. They do vary from time to time but by far these are the best of our product lines.
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I purchased a Single/Double Shot KIT and it does not fit my bottle, what do I do?
Single and Double Shot KITs are designed to work with cork-top bottles, and are not recommended for screw-top bottles. However, our Kits do fit a large number of screw-top brands. If you're planning to use our product on a screw-top bottle, feel free to ask us first if it has been tested to fit that brand before buying your TipsyBirds Kit. Please keep in mind before purchasing a KIT of your bottles neck size. If the bottle neck is too big, the cork may not fit properly and can come loose, however, our corks are mostly universal and will fit most bottle sizes. If you are experiencing a problem with your KIT fitting your bottle, please feel free to contact us for support.
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Is the single or double flower head better for me?
The amount of flowers really depends on what the hummingbird activity is like in the area your feeder is going to be in. Hummingbirds are known to be naturally territorial, and can chase off other hummingbirds. If you see an occasional hummingbird every now and then, we recommend a single flower head feeder, however, if your house is being swarmed by hummingbirds we recommend the double flower head feeder, or multiple feeders. We, personally, see hummingbirds quite often throughout our day, so we have multiple feeders hanging outside for them to drink all at one time and not have to fight over the nectar.
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I want to order a feeder, but I don't want to order it online, how can I purchase one?
With the world being at where it is with online security, we definitely understand your concern to enter financial information on the internet. If you do not feel comfortable entering your payment information online, feel free to contact us to place an order, you can do so by calling us at (719)377-4011, or email us at orders@hummingbirdvineyard.com.
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